17. High Point Market Recap
M&M recap High Point Market, reveal the shocking number of units in “blind retail”, and riff on the polarizing mattress brand tier list.
15. Selling To “Informed” Customers
M&M explain how mattress RSAs should address AI misinformation from shoppers and build trust through a personal sales approach.
11. Do You Need to Know Sleep to Sell Sleep?
M&M discuss what it means to be a sleep expert and what expertise every RSA should have to earn the trust of their customers.
10. The 4 C’s of Long-Term Retail Success
M&M offer a roadmap for brick-and-mortar mattress retailers to remain the consumer’s top choice in a direct-to-consumer world.
4. ISPA’s Mattress Industry Trends Report
M&M talk to Mary Thorpe (ISPA) to dig into the methodologies, uncertainties, and key take-aways from the latest Mattress Industry Trends Report.